Privacy Policy
At ChinaHub EDU, we prioritize the privacy and security of our clients' personal information. This Privacy Policy outlines how we collect, use, and protect your information when you engage with our services across all our websites, applications, platforms, and services ("Services"). Our primary website is chinahubedu.com ("Website").
Introduction
This policy covers identifiable information such as your name, email, address, phone number, payment information, and other personal details ("Personal Data"). If the data is anonymized and cannot be used to identify you, this policy does not apply.
We may update this policy periodically to reflect changes in our data practices or legal requirements. Any amendments will be posted on our Website. We encourage you to review our Privacy Policy regularly.
Who We Are
"We," "our," or "us" refers to Chinahub Edu and its subsidiaries. Our headquarters are in Indonesia, with additional offices in China and Singapore.
Data Security
We collect Personal Data in the following ways:
Information You Provide: You may provide Personal Data directly when you interact with our Services, such as registering for events, filling out forms, participating in webinars, applying for jobs, or requesting support.
Information We Collect Automatically: We automatically collect certain information when you visit our Website or use our Services, including your IP address, location, browser type, operating system, and browsing behavior. This helps us improve your experience and personalize content. Cookies, web beacons, and similar technologies are used for this purpose.
Information from Third Parties: Occasionally, we obtain Personal Data from publicly available sources or trusted partners to enhance our existing information about you and improve our Services.
We process Personal Data based on:
- The performance of a contract
- Legitimate interests that do not override your rights
- Compliance with legal obligations
- Your consent
Use of Data
We use your Personal Data to:
- Operate and improve our Website
- Diagnose and address technical issues
- Analyze trends and user preferences
- Provide information about our events and services
- Sync your Google Calendar with the Chinahub Edu App
- Manage our relationship with you
- Detect and prevent fraud
- Communicate via text messages (message and data rates may apply)
- Fulfill other legitimate business purposes
Data Sharing
We do not share your Personal Data with third parties except in the following circumstances:
- With our China partners to facilitate placements and scholarship applications
- With third parties promoting our Services, where you consent to share your data
- Through social media integrations, based on the privacy policies of those platforms
- As required by law or to protect our rights, safety, or to investigate fraud
- In the event of a merger, acquisition, or asset sale, with notification to you
- With your consent
Your Rights
You have the right to:
- Access and correct your Personal Data
- Request a copy of your Personal Data
- Restrict or object to the processing of your Personal Data
To exercise these rights, contact us at consultant.chinahubedu@gmail.com. We will respond within a reasonable timeframe.
International Data Transfers
Your data may be transferred and processed in countries other than your own, including locations where our offices are based. These countries may have laws different from what you are accustomed to. We implement safeguards to ensure your data remains protected.
Security
We employ industry-standard physical, technical, and administrative measures to safeguard your Personal Data. We use encryption technologies such as SSL to protect data during transmission. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
Data Retention
We store your Personal Data on our servers and those of cloud service providers. Data is retained for the duration of your relationship with us and for a period thereafter for legal, operational, and archival purposes. For details on data retention and your rights to data erasure and portability, please contact us at consultant.chinahubedu@gmail.com
Contact Us
For inquiries about your Personal Data, exercising your rights, or any questions or feedback regarding this policy, please contact us at consultant.chinahubedu@gmail.com.